• (617) 522-4444
  • 475 Centre St Jamaica Plain, MA 02130
  • Mon - Fri: 8:00AM - 5:30PM

Q: I want to make sure I'm covered under my car warranty, do I have to go to the dealer to be covered for maintenance?

The short answer is no. You don’t have to go to the dealer to keep your warranty valid, as long as you keep your maintenance up, use quality parts, and keep your records. By law, automakers and dealerships are not allowed to make you perform any maintenance at a dealership for a new-car warranty to remain valid. In other words, you’re free by law to get oil changes, tire rotations and other regular maintenance performed by just about any mechanic, and the automaker and dealership will still have to honor the new car warranty.

Q: How often do I really need to have my oil changed?

Most of my customers drive less than 10,000 miles a year. So there are two answers to this question because time is just as much of a factor as mileage. If you don’t drive 3500 miles in six months, we should see you anyways. You generally want your mechanic to see your car twice a year, in order to make sure it’s prepared for the season change. An oil change is a spot-check of your car’s health.

Q: How much should I be paying for oil changes?

It depends on a few factors: conventional or synthetic oil, how much oil your car holds, and a few other factors depending on your type of vehicle. Once you bring your car in, we can give you a reasonable estimate or your welcome to give us a call and we will help you as best we can over the phone.

Q: How do I know if my vehicle needs to be maintained with synthetic oil changes?

Your vehicle only needs to be maintained with synthetic if the manufacturer requires it or if you drive a significant amount of miles in a year.

Q: Should I keep maintaining my car or buy a new one?

Maintaining your current car is cheaper than buying a new one, however, you can bring it in for a comprehensive point check and we can gauge whether it is more economical to keep your car or purchase a new vehicle. We personally believe in maintaining your vehicle, as a new car depreciates as soon as you drive it off the lot, but we will help you make the most affordable decision that is best for you.

Q: How often should windshield wiper blades be replaced?

Windshield wiper blades should be replaced when they start streaking (according to your personal preference). If they start to tear and have a tattered look they should be replaced immediately so they do not scratch the glass.

Q: How much should a water pump cost?

It varies so much that we could not give a generic quote. Please stop by and we will be happy to assess the problem and give you a more detailed diagnosis.

Q: How should I describe my car problems? I don't know what's wrong.

A: Getting the right repairs depends on an open line of communication between the customer and the shop. We at Morrison’s Auto Rite encourage people to:

-DESCRIBE THE PROBLEM FULLY: Provide as much information as possible. Write down the symptoms, and what conditions you have while the problem is happening. This will help keep it clear later when you talk to us.

-TRY NOT TO OFFER A DIAGNOSIS: Avoid stating what is broken; try to focus on how it feels and what is happening.

-TAKE A MINUTE AND GO FOR A RIDE: It helps us a lot to hear or feel exactly what you feel, a simple confirmation of what you experienced goes a long way.

-ASK TO SEE OLD WORN PARTS: We have your old parts until after you pick up your vehicle. We will encourage you to look at them when we feel like it is interesting. If you have any desire to see old worn parts please let us know we would love to have a show and tell.

Feel free to contact us at Morrison’s Auto Rite with any car-related questions: (617-522-4444) or email us at: info@morrisonsautorite.com.

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Frequently Asked Questions Auto Repair Jamaica Plain Morrison's Auto Rite INC
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Frequently Asked Questions Auto Repair Jamaica Plain Morrison's Auto Rite INC
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All vehicles under our care also undergo multiple touch points and peer review prior to and after repair to insure an accurate reliable, comprehensive review to ensure your safety and reliability going out the door.
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Frequently Asked Questions Auto Repair Jamaica Plain Morrison's Auto Rite INC
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Copyright © Morrison's Auto Rite Jamaica Plain Auto Repair
475 Centre St, Jamaica Plain, MA 02130 Phone: (617)522-4444

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THANK YOU, GAZETTE READERS!

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Thank you to everyone in Jamaica Plain, Brookline, Roslindale, Roxbury, and Newton. Many of you live or work here in J.P. and took the time to let fellow readers of The Gazette know how you feel about us.

THANK YOU AGAIN TO EVERYONE WHO VOTED US #1; WE WILL STRIVE TO LIVE UP TO THIS HONOR!